She is an amazing representative that is clear and brings a lot to the table. The Cigna name, logos, and other Cigna marks are owned by Cigna Intellectual Property, Inc. Cigna-HealthSpring is contracted with Medicare for PDP plans, HMO and PPO plans in … The rep said it’s covered at 100%. At. However, the health insurance company does have below average reviews and customer complaints. They refuse. They never asked me where it was coming from but I told them and two reps still said it was covered. Please provide us with the number you would like to have removed to SocialReviews@ushealthgroup.com along with the number that keeps contacting you and we will be sure to add you to our Do Not Call list. Kat sat down and explained how insurance truly works and what plan was my family’s best fit. All of my preventive tests were covered also. It costs me around $100 per month. Stacy, we apologize for your frustrating experience with us. Needless to say we received a bill. After my divorce I needed my own health insurance and as a self employed Realtor didn't like the Affordable Care plans. After my wife’s surgery the bills started flowing in totalling more than 40k. Turns out the sleep study place said they were out of network and I had to pay $225.00 for the study even though the Cigna rep said it was covered at 100% and in network. I would recommend to the company to lower costs for doctor visits. Get buying tips about Health Insurance delivered to your inbox. We’ll start sending you the news you need delivered straight to you. I have never in my entire life dealing with different health insurances found it to be even merely close to the support and service provided by Katrina. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I love my plan and I love the service. I was recently admitted the hospital with concern for my heart. We’ve had little to no issues with services being approved. If I could give this company-Freedom Life Insurance a big fat negative zero, I would. NOTHING!! She found a great PPO plan for me that I love and very satisfied with. About $13,000 plus in bills. Supplemental insurance: Well, same story, different company. ZERO!! took my insurance. An improvement on the communication between medical billing and the insurance would greatly help. Billing department is incompetent. This plan is perfect for me and my agent explained it excellently. We value your privacy. Unsubscribe at any time. Out of the 3 tier options of insurance we chose to go with the lower one and was told by Katrina if anything catastrophic happened we could bump the plan up to the highest tier plan so that there would more coverage (I’d never heard of this being an option before). My wife has been paying almost $500 month for coverage for her and my daughter. NOTHING!!!NADA!!! So I paid the $300.00 for the device only to find out that the company I got it from was out of network and I won’t get reimbursed anything. My son had to go to the emergency room a couple of weeks ago, we were told the emergency room was covered by our plan- the bill was $8570.33, guess how much they paid? Katrina Schlothauer Was very helpful and recommended my family and I a lot of tips that not anyone would recommend. I wanted to join a gym & did but this plan requires me to pay another approximately $25 per month & that was not obvious to me when I signed up for this plan. The representative also provided the reviewer with the toll-free number for the PPO network and requested duplicate identification cards be mailed to the reviewer at the mailing address on file. One more time, I highly recommend Katrina Schlothauer if you need health insurance. We will have a team member reach out to you. She has always been very helping. I was worn-out about the poor coverage and high out of pocket expenses and deductibles of the other insurance companies. I have been promised by Madeline on Oct 27th of a refund that 2 weeks later has not occurred. The major medical portion has a $4000 deductible with 100% coinsurance and no cap on benefits! My Cigna coverage was awesome. ConsumerAffairs is not a government agency. We will have a team member reach out to you. We signed up for the Cigna PPO because it was told to us it was the best plan they had for a family of five. I had a plan where I paid upfront for medical visits (doctor's visits, physical therapy, etc.) Great insurance. I have been in excruciating pain for more than a year and a half. Which is exactly what my agent told me it would be. Reviewers write the most about Ushealth Group Health Plan and give it 1.9 stars out of 5. I am a former sales agent and customer. Katrina Schlothauer the one and only agent you need! This supplemental plan has several add-ons that made it very inviting for plans in my county. I took my son for his check up and shots to start middle school they are charging me almost $800 out of pocket. Went to the dr a few time for being sick and a few times for my annual exam. I would give negative stars if I could. To be honest, I don’t know what other plan I would have had if she wasn’t the one who I had encountered. Sign up to receive our free weekly newsletter. Customer service is usually a long wait for someone who doesn't speak English, can't answer any questions, and can't find your information. Love that I paid nothing out of pocket for my visits! However, we do value your opinion and we’d like the opportunity to discuss the matter with your further. A link has directed you to this review. was named the winner of a Gold Stevie® Award in the Company of the Year - Insurance category during The 16th Annual American Business Awards® ceremonies held June 11, in New York City.
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