In addition, sheets, blankets and other bedding can ignite and burn rapidly when exposed to open flames. Do not fold, stand or jump on the product as damage can occur. For all adjustable foundations, please see the owner’s manual for required safety, support, and warranty coverage. … (See chart) What will Simmons do? SERVICE If your Beautyrest® or Simmons® mattress or foundation fails due to a manufacturing defect not practical to repair, the remedy under this warranty will be replacement of the defective product in Canada. Do not remove or discard labels. Your mattress is designed and manufactured to provide you with high quality sleep for many years into the future. If your Simmons® mattress, foundation or For example, if your mattress was made after March 1, 2015, the code “A” means your mattress is covered by a 10-year limited warranty. Your warranty period is based on the code printed on your law label as indicated on the Warranty Code Chart below. (See chart below) WHAT WILL SIMMONS DO? Mattresses or foundations displaying staining or soiling that reasonably indicates the presence of potentially dangerous bodily fluids, blood borne pathogens or other substances that could cause injury or disease, Products used in a non-residential, commercial or institutional setting, Bedding sold “as is” or “floor model/sample,” or bedding purchased from second-hand parties or non- retail establishments, Any accessory products, including but not limited to, adjustable or motion foundations (see owner’s manual for details on warranty coverage), sleep tracking systems or pillows, Claims on products located outside Canada, Any transportation, inspection or removal expenses. The warranty coverage runs from the original date of purchase. For Warranty or issues with your current product or for Product Registration: E: cancustomerservice@SertaSimmons.com. Your warranty period is based on the code indicated on your white law label. éy7İŸÒ�ÿo¼ßÇàóùzI™fhÃu¬›ëş\±HÇÆ»tl\èÛoÏ%ç¶ã©ù[GWäxy±H‹+V¯3§ÅëåÌiIœ“sğŠ¼¯Ék°�¬dÙÀÏägğùÌÜõœ[’KpE®À[ò¼#§?XışBg�³ĞYà,t8�ÎBg�³ĞYà,t8�ÎBg�³ĞYà¬ÌUä*s¹Ê\E®2W‘«ÌUä*³YÊúŠúÊú:×gO=QöDÑeO=QöDÑcO=1ºÜŒn7£›ÁÍèfp3ºÜŒn7c}0z. Do not use cleaning fluids or any type of fabric protection application on your mattress; it may damage some of the materials. (See chart) WHAT WILL SIMMONS DO? Replacement of the mattress or foundation does not extend its limited warranty or begin a new limited warranty period. Discontinued products will be replaced with one of comparable quality and value. Any support system that does not fit within the above descriptions must at minimum provide a rigid platform with adequately distributed supports extending to the floor. Not sure when your mattress was made or looking for your warranty code? Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. If you choose to remove the labels, keep them in a safe place. Product Warranty & Care Instructions … Metal Frames: For any full size or larger metal frame beneath your foundation, use a frame that provides rigid center support with leg(s) that extends to the floor, as well as support for the head, foot, and sides. Your warranty period is based on the code printed on your white law label as indicated on the Warranty Code Chart below. The use of any platform that lacks support as outlined above may result in damage to your mattress that will void your warranty. There is a brief summary of warranty information in the chart below, but download the PDF for full warranty information. Your warranty period is based on the code indicated on your white law label. Repair or replacement of the mattress or foundation does not extend its limited warranty or begin a new limited warranty period. DO NOT SMOKE IN BED OR USE OPEN FLAMES (e.g. Wooden/Platform Frames: For any full size or larger frame that does not have a metal center support, you must use at least five (5) 1” x 4” hardwood or metal slats and add leg supports that extend to the floor below the center of the three (3) center slats. (Some provinces, including Quebec, do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.) The duration of any applicable implied warranties, including but not limited to the implied warranties of merchantability and fitness, shall not exceed the term of this limited warranty. Normal changes in the feel or recovery period associated with foam and latex materials over time. The warranty on Simmons bedding is applicable to manufacturing defects only. Contact Us How can I contact Simmons? Your warranty period is based on the code printed on your law label as indicated on the Warranty Code Chart below. Warning: Not following the below guidelines for supporting your new mattress may result in damage that will void your warranty. platform bed): Support systems with slats spaced LESS than 2” apart must include a head-to-foot lengthwise center support with at least one centrally-located leg that extends to the floor. Repair or replacement of the mattress or foundation does not extend its limited warranty or begin a new limited warranty period. If your original dealer is no longer in business or you have moved outside the service area, please contact Simmons® Customer Service at, If you opened a warranty claim through your dealer and are dissatisfied with the outcome, please contact Simmons® Customer Service at. Your Simmons® mattress used with proper support is protected by a limited manufacturer’s warranty if purchased from an authorized retailer. (See chart below) WHAT WILL SIMMONS DO? No expressed or implied warranties are extended to persons who purchase the product from anyone other than the manufacturer or its authorized dealers, and all warranties to such persons, including the implied warranties of merchantability and fitness, are hereby excluded. Your warranty period is based on the code indicated on your white law label. The limited warranty provided by Simmons will not apply if a Simmons product is used for a purpose other than the purpose for which it was manufactured, which is as a component in cold water systems only. This warranty gives you specific rights, you may have other rights which vary from province to province. The warranty coverage runs from the original date of purchase. Determination of whether a support system is adequate is at the sole discretion of Serta Simmons Bedding. The warranty is for products that carry the specific warranty code listed on the chart below.
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