The book takes you on an interesting journey along side it's characters and it provides a glimpse inside the day to day life of software people. You don't hang out at the water cooler much, do you? It's like having a magic set of glasses that can differentiate what controls are earth-shatteringly important versus those that have no value at all. With her attention to detail and organizational skills, Patty builds a more efficient and collaborative change management process that gets things done without excessive delays and conflicts. Job title: Senior vice president of retail operations. As smart as Steve is, even he needs help making sure the company strategy and goals are realistic and making an objective assessment of what we're actually capable of. ", (Bill about Dick) "I've never actually seen someone who routinely hangs up on people. January 10th 2013 This is the most cliché book I have ever read. But If you are in IT, this is an 5 star! I believe from what I've read that it's basically a rewrite of 'The Goal' -. Bill Palmer gets thrust into the CIO position at Parts Unlimited and has 90 days to make chicken salad out of chicken shit or the entire IT department gets outsourced. De Marco's The Deadline finally found his spiritual successor. When a company is as big as we are, with so many business processes, so many managers and workers, almost everything is complex. Calling this a DevOps book is an understatement. It starts promising, and it gets you hooked. A bad day for him is when the organization is getting their pants beaten off. We should probably have abandoned that pile of crap by now, come to think of it. Risk assessment is the identification of hazards that could negatively impact an organization's ability to conduct business. This is a great book and a must read for any IT professional or manager. About Sarah: Sarah, the main antagonist, is Steve's right-hand person and has ambitions to replace him as the next CEO. The book takes you on an interesting journey along side it's characters and it provides a glimpse inside the day to day life of software people. to be honest, I'm a bit embarrassed how much i enjoyed this book! This book garnered lots of attention, which I mostly think because the subject matter is dry and there aren't many books on the overall topic. Just a moment while we sign you in to your Goodreads account. ", "See, Bill, in order for us to increase market share, we must ship Phoenix. Brent, Brent, Brent! He appears to have studied Lean and Agile principles, which he speaks about with a scholarly air, and uses his knowledge to guide Bill's thinking. They never follow our process, and it always causes problems. Nonetheless, it presents some good practices for devops that would benefit anyone working in a problematic IT team in an easy to absorb way. His idea of a good day is "beating the pants off the competition" and writing excessive commission checks to the sales team. In order to succeed, we need to, "What's at stake here is not just my job, but the nearly four thousand employees who work here at Parts Unlimited. We’d love your help. ", (Bill talking to Wes about Brent) "Oh, come on. This organization has been kicking the information security can down the road for a decade. well when you wanna venture out side of you reading comfort zone this might happen. Are there any books like this related to programming or other topics you know of? Imagine an Ayn Rand novel where John Galt gives stilted lectures about ITIL and lean manufacturing instead of objectivism. So it's not The Goal. If you are not familiar with Lean, Theory of Constraints, Agile methodologies, and DevOps, you have an extra motive to read this book. The ending however is rushed and feels like a romantic comedy when good prevails in the end and all evil is beaten. We're one of their largest customers! And it's a story alright and a fun one at that. After being harshly criticized by Erik, a board candidate who becomes Bill’s mentor, John rebuilds himself and becomes an important piece of the company's success. She has a reputation within Parts Unlimited for being difficult to work with. Finally I felt how the world sees us. But if you are already familiar with those things, you should read this book anyway, purely for the entertainment value. when i dove into this book, i thought i had an idea, i thought it's inspiring, tutoring..anything, it's just plain boring, it talks about working..literally working, in a cubicle , the kind of thing you read your entire life NOT to do, or even to escape it, it's like doing work with your eyes ( or in my case ears because i was listening to the audio) , i have no idea who would read this, it might appeal to some people, but i don't think that that kind of working people have the time to read this kind of books, and for the rest of us just...WHY? Brent. ", "If you think IT Operations has nothing to learn from Plant Operations, you're wrong. To help you get to know the main characters, we've provided quotes from the book that we think will help you quickly grasp each character's personality and point of view (POV). Bill's IT operations team initially is in conflict with Chris's development team, who they blame for being late and delivering low-quality code. It preaches good principles, basically the silver bullet of Continuous Deployment and what value that brings to the dev cycle. Yeah, it might be a little bit preachy and full of unrealistic scenarios but again that's why we have fiction books. Job title: Chief information security officer (CISO). Employee retention is the organizational goal of keeping talented employees and reducing turnover by fostering a positive work atmosphere to promote engagement, showing appreciation to employees, and providing competitive pay and benefits and healthy work-life balance. About Wes: Wes is impatient, combative and outspoken. For years, John's rigid attempts to improve security led to him being intentionally excluded from meetings by his colleagues. The phoenix project Gene Kim, Kevin Behr and George Spafford was in my reading list for a quite long time. The ending however is rushed and feels like a romantic comedy when good prevails in the end and all evil is beaten. Can't we do anything without him? Copyright 1999 - 2020, TechTarget This is a great book teaching about a topic by putting into a narrative. If you are not familiar with Lean, Theory of Constraints, Agile methodologies, and DevOps, you have an extra motive to read this book. If you like books and love to build cool products, we may be looking for you. Anyone who ever worked for a medium to large organisation will immediately identify themselves with the situations described in the book. But for some reason, you and your team keep dragging your feet. Though blunt and often abrasive, Bill learns he can rely on Wes as a trustworthy ally. He has a monopoly on knowledge of the company's IT systems and therefore must be present for anything to get done. A middle-management IT guy who works for an auto-parts manufacturer is suddenly thrust into a high-level position by an insistent CEO. What made the success transferable from the manufacturing plant floor to knowledge work was subordinating success criteria to top business measurements and rigorous application of the Theory of Constraints to achieve it. The story of a failing IT department due to unreasonable business behaviour is all too familiar. I wouldn't work in these conditions, and neither should you. Picked it up on a friend's rec. Just like Tom DeMarco's Deadline almost two decades ago this is an absolute must read for everyone who's even remotely involved with IT, management, and operations in any kind of business in this day and age. You've managed the, (Wes to Chris) "Oh, do you guys not need a, "I've been trying to keep John's people in line for years. Cookie Preferences Business-as-parable is a painful genre anyway, and this one is literally ten times longer than it needed to be. This is a great book and a must read for any IT professional or manager. The Phoenix Program (Vietnamese: Chiến dịch Phụng Hoàng) was a program designed and coordinated by the United States Central Intelligence Agency (CIA) during the Vietnam War, involving cooperation between American, South Vietnamese and Australian militaries.
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